Everything you should know before, during or after your well-deserved time out

On the following pages you will find useful information about your booking at the Familotel “Das Kaltschmid” in Seefeld in Tyrol. If you have any further questions, please do not hesitate to contact us at any time. We are happy to help.

Check-in and check-out

Hotel room

  • Arrival from 15:00 (check-in)
  • Departure until 11:00 a.m. (check-out)


  • Arrival from 17:00 (check-in)
  • Departure until 10:00 a.m. (check-out)

Our catering types

With us you book accommodation and meals separately!
First you choose your accommodation and then you can book your individual type of board (breakfast, half board or full board).
Click here to find out more about the different types of accommodation.

Our free extras

Every day, drinks according to the menu are free with dinner – only with half board in the dining room – such as beer, wine and soft drinks according to the menu.
We also give a 30% discount on bottled wines and sparkling wine! Valid only for half board and full board!

Included services

  • Welcome drink on arrival
  • Baby cot for children up to 2 years is provided free of charge
  • Daily music and dance with solo entertainers in our à la carte restaurant “Am Kurpark” and in the “Alt Seefeld” adventure inn
  • Baby monitor possible with room telephone and own mobile phone
  • Safe in every room
  • Iron available free of charge (with loan deposit) at reception
  • Golf green fee reduction (Wildmoos: -15 % and Golfacademy -30 %)

WLAN wifi connection

There is free access for 180 minutes (per entry)

In the sports area

  • Wellness with panoramic indoor pool & hot whirlpool (bathrobe is provided FREE of charge, bathing shoes € 2,00 per pair)
  • 2 adventure pools (9 x 8.5 m & 6 x 7 m)
  • Children’s pool with water slide
  • Brine bath with brine inhalation and steam grotto (both accessible with swimwear)
  • Sauna area with Finnish sauna, Turkish steam bath, herbal steam bath, bio sauna (moderately warm), infrared cabin
  • Large sun terrace with outdoor whirlpool
  • Fitness studio with various equipment
  • Hobby room with table tennis

Our kindergarten

We take care of your children in our Happy Club where fun and games are guaranteed.

  • 6 days per week/at least 50 hours for children from 3 years of age
  • Happy performances 6x per week
  • Lunch snack in the Happy Club included

Club card

With your room card you can get a 10% discount in our restaurant Am Kurpark as well as in the Erlebniswirtshaus Alt Seefeld.  (The discount does not apply at the hotel bar or in the Britannia Pub).


… because there’s always something going on here …
Daily music & dance with solo entertainer in our à la carte restaurants.

Offers for a fee

  • Massages
  • Game room with billiards, pinball and video games
  • Underground car park in winter: € 9,- per day / in summer: € 6,- per day
  • Pets: € 10,- per day without food (pets are not allowed in the indoor swimming pool area and dining room)
  • Coin laundry: € 2,- per machine

Cancellation conditions

Benefit from our relaxed cancellation conditions! Up to 7 days before arrival your cancellation is free of charge. In case of cancellation within the last week before arrival we charge 90 % of the booking price. We recommend that you take out our travel cancellation insurance, which covers the costs of no-shows or early departures in the event of illness.


Early booking discount
5% for bookings up to 60 days before arrival

Regular guest discount
5% from the 2nd stay in Kaltschmid Hotels onwards

General terms and conditions

In case of early departure or late arrival the full room rate will be charged! Cancellations and changes will only be accepted in writing. Cancellation fees according to Austrian hotel regulations. Place of performance and payment is Seefeld.  Place of jurisdiction is Innsbruck. The reservation is only binding after receipt of the deposit within the specified period. You will not be reimbursed for meals not taken! If you arrive during the week, you may change rooms at the weekend.


We accept cash, online means of payment such as EC card (Maestro), Amex, Eurocard and Visa or
by bank transfer up to 7 days before arrival to our account at Raiffeisenbank Seefeld.

Bank details:
IBAN: AT033631400000290411,

Special New Year’s Eve conditions

We require a deposit of 30% of the total price by 01.12. to confirm your reservation.

6100 Seefeld, Innsbruckerstrasse 25
IBAN: AT705700051011000511
UID/ATU No: 49869003

However, we would like to point out that a bank transfer from abroad can be associated with high charges.
For this reason you can also send us your credit card details and we will debit the amount directly. Special cancellation conditions
Due to the high volume of bookings and the value of the trips in this week, we have to apply special cancellation conditions between 24.12. and 06.01.

Up to 1 month before arrival free of charge
Up to 7 days before arrival we charge 30% of the tour price.
And from 7 days before arrival we charge 50% of the total travel price. Translated with www.DeepL.com/Translator (free version)